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Browse docsFrequently asked questions
How do I assign a phone number to my agent?
Go to your agent's detail page, scroll to the Phone Numbers section, and click 'Connect number'. You can provision a new number or assign an existing one.
What happens if my agent can't handle a call?
You can configure transfer rules in your agent's settings. If the agent can't resolve the caller's request, it will transfer to a human operator or take a message.
How do I view call transcripts?
Navigate to the Calls page in your dashboard. Click on any call to see the full transcript, timeline events, and any tool actions taken during the conversation.
Can I test my agent without making a real phone call?
Yes. Open your agent's detail page and click 'Test Agent'. You can chat with your agent in text mode or use voice mode directly from your browser.
What voice providers do you support?
We currently support Deepgram for both speech-to-text and text-to-speech, with multiple voice models available. More providers are on our roadmap.
How do I cancel or change my plan?
Go to Settings → Billing in your dashboard. You can upgrade, downgrade, or cancel your plan at any time. Changes take effect at the next billing cycle.
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